Frequently Asked Questions
Everything you need to know about your STRATUS performance gear.
What is the standard shipping time for STRATUS orders?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout for athletes who need their gear sooner.
How do I return or exchange an item?
We offer a 30-day hassle-free return policy. Items must be unworn, with tags attached, and in their original packaging to qualify for a full refund or exchange.
Are STRATUS fabrics moisture-wicking and squat-proof?
Yes, all our performance apparel is engineered with advanced moisture-wicking technology and high-density knit fabrics to ensure total opacity and comfort during high-intensity workouts.
Do you offer international shipping?
STRATUS currently ships to over 50 countries worldwide. International delivery times vary by location but generally range from 7-14 business days.
How should I care for my technical sports gear?
To maintain the integrity of the technical fibers, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.